Managing Consumer Debt

Image of Managing Consumer Debt

Time: 13 May 2009
Venue: Le Méridien Piccadilly, London,  United Kingdom

Building on issues faced at their industry leading The Future of Consumer Finance conference, this event will gather key speakers and industry professionals to analyze effective strategy in arrears management from pre-delinquency to downstream collection.

Lenders are placing more attention on solving the growing debt trend, as levels of bad debt rise and the possibility of more debtors defaulting threatens to seriously impact profits in the consumer-lending market.

This conference will consider how existing systems and operations will cope in the new collections environment, and identify innovative and cost-effective solutions, both in-house and outsourced, to deal with mounting arrears.


Amer Sajed
Managing Director UK Cards

Jaidev Janardana
Chief Credit Officer
Capital One Bank Europe PLC

Paul Noble
Managing Director
Firstplus Financial Group
Patricia Easterbrook
Regulation, Policy and Risk Director
Donna Pumfrey
Public Policy Executive
Bank of America
Martin Gahbauer
Senior Economist
Craig Ballantine
Senior Manager
External Recovery Strategy

David Philpott
Deputy Director Credit Group
Corporate Services
Office of Fair Trading

Fiona Hoyle
Head of Consumer Finance & Fraud
Finance & Leasing Association
Louise Cuming
Head of Mortgage and Protection Services
Venkat Sarma
Senior Vice President & Head of Consumer & Programme Lending
ABN Amro

Mark Hoban
Shadow Financial Secretary to the Treasury

For more info


  • Tel: +44 (0)20 7760 8699
    Fax: +44 (0)20 7490 2296



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