ING is a global financial services company providing banking, investments, life insurance and retirement services. They serve more than 85 million customers in Europe, the United States, Canada, Latin America, Asia and Australia. They draw on their experience and expertise, their commitment to excellent service and their global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.
ING is an international financial services company and one of the world’s largest savings banks. They are essentially a retail operation active in banking, investments, life insurance and retirement services. Their business model centres on collecting retail savings and pensions and then investing them across a conservative selection of well-diversified assets. Risk management is embedded in every level of their business.
“Setting the standard in helping the customers manage their financial future.”
ING remains focused on creating value for shareholders and rewarding them with a better total return on investment than the average of their peers in the financial sector over the longer term.
These four key points of our strategy will ensure they deliver on this goal:
ING Business Principles
As a global provider of financial products and services, ING plays an important role in society. In order to fulfil this role it needs to maintain the confidence of its customers, shareholders, employees, and other stakeholders by acting with professionalism and integrity.
ING Group attaches paramount importance to upholding its reputation, and the ING Business Principles play an important role in this respect. ING expects the highest levels of integrity from its employees, regardless of their position in the organisation.
The ING Business Principles were first introduced in 1999. They were updated in 2004.
The ING Business Principles are: