3rd Annual Conference: Bringing together the key decision makers driving operational transformation in financial services

Time: 24 June 2010
Venue: Radisson Blu Portman Hotel, London, UK

This conference brings together senior representatives from across the retail banking, consumer finance, general insurance and life assurance industries to debate the impact of the evolving business environment on operations. The event allows delegates and speakers from across the retail financial services sectors to share ideas and experiences on issues such as operational efficiency, customer service, outsourcing and fraud.

Speakers include:

• Mark Selby; Retail Integration Director, Banco Santander
• Julian Hynd; Director, Change & Strategy, NS&I
• Tony Brown; Managing Director, People and Change, Friends Provident
• Steve Briggs; Head of Strategic Partnerships, Co-operative Financial Services
• Bruce Jennings; National Australia Bank Group
• John Knowles; Director, IT and Offshore Operations, Allianz

For more info http://www.marketforce.eu.com/...